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Accessibility for Ontarians with Disabilities Act (AODA)
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Accessibility for Ontarians with Disabilities Act (AODA)

 

This course will introduce and explain the standards that fully support the implementation of Accessibility for Ontarians with Disabilities Act (AODA). This course will spread awareness and advance full participation of people with disabilities in all aspects. Specifically, it will serve as guide on how you and you employees can support the special needs of people with disabilities; encourage and welcome their involvement in their respective domains. Identify the accessibility standards for information and communications, employment, transportation and built environment and their compliance concerns.

 
Who Needs Accessibility for Ontarians with Disabilities Act (AODA) Learning?


All workers and supervisors

 

Introduction to Accessibility for Ontarians with Disabilities Act (AODA)

Ontario Public Service (OPS) and its mission

Definition of “persons with disabilities”: who is covered?
Background on AODA
History of AODA
Goals of AODA


Benefits of accessibility standards to Ontarians

Growing market

Economic and community growth

 


Accessibility Standards for Customer Service (Ontario Regulation 429/07)

Purpose

Barriers
Use of service animals and support persons
Notice of temporary disruptions
Training for staff and volunteers
Feedback process for goods and services
Notice and format of availability of documents
Communication
Accessible customer service


Integrated Accessibility Standards Regulation (Ontario Regulation 191/11)

Information and Communications Standards

Employment Standards

Transportation Standards Built Environment Standards Compliance

 

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